Impact Dispatch Recognition Page
We want to recognize those who have demonstrated the highest levels of Kindness, motivation, bravery, and who have inspired others to be their very best.
Recognition categories currently include:
- Dispatcher of the Year 2020
- Trainer of the Year 2020
- Supervisor of the Year 2020
- Manager/Director of the Year 2020


Dispatcher of the Year
2020
Shasta Starkey - I’ve been dispatching for almost 8 years. I work at the
Lincoln Emergency Communications Center in Lincoln, Nebraska.
Working as a 911 dispatcher, you never know what is happening on the other end
of that phone line. You are helping people on what is potentially their worst
day. To me that is an honor and a privilege and I am humbled quite often that I
am able to do it.
When I’m not at work, I enjoy spending time with my nieces and nephews.
Some advice:
Never stop doing your best just because someone doesn’t give you credit.
Remember officer safety is always the most important thing. And find your
“why”! If that last one doesn’t make sense...give it some thought and it will
come to you.

Trainer of the Year
2020
Danielle Wik has been with Eau Claire
Comm center for 11 years and a trainer for the past 4 years. Danielle is a
member of the Peer Support Team for Eau Claire Police Department. She is
a mom and volunteer for her sons hockey team. She is kind, patient and is
the perfect example of an excellent dispatcher/trainer. We are lucky to
have Danielle a member of our team and enjoy her candor when it comes to the
job!

Supervisor of the Year
2020 Ben Daugherty -

Manager/Director of the Year
2020
Amy Patin - I started my dispatch journey in November of 2006 at the
Taylor County Sheriffs Office in Abilene, Tx. In April of 2008 I moved to
Angleton, Tx and was hired on at the Angleton Police Department as a
dispatcher. In October of 2011 I was hired on at the University of Texas Police
Department @ MD Anderson in Houston, Tx as a lead dispatcher. After only 4
months of being employed there I knew that dispatching for school police was
not my passion. I’m a complete adrenaline junkie! In October of 2012 I was hired
on as a shift supervisor at the City of
Sugar Land Public Safety Dispatch and I quickly moved up the ladder from
shift supervisor to quality assurance supervisor to administrative manager to
operations manager within a span of 4 years. Public safety dispatch and
leadership is very near and dear to my heart and I pride myself on helping
fellow first responders succeed in this industry by becoming the leaders we all
need in this profession!